Legal Information

Terms of Service and Privacy Policy

Last Updated: November 18, 2025

Terms of Service

1. Acceptance of Terms

By accessing and using Automation Studios' services, including our website and AI-powered marketing solutions, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our services.

2. Services Description

Automation Studios provides AI-powered growth marketing services including:

  • AI Voice Assistants for customer engagement
  • AI Chat Assistants for lead qualification
  • Advertising campaign management and optimization
  • CRM integration and workflow automation
  • Performance tracking and analytics

3. User Responsibilities

You agree to:

  • Provide accurate and complete information when submitting forms or creating accounts
  • Maintain the confidentiality of your account credentials
  • Use our services in compliance with all applicable laws and regulations
  • Not use our services for any fraudulent, abusive, or illegal purposes
  • Respect intellectual property rights and not copy or redistribute our proprietary content

4. Marketing Communications Consent

By submitting a form on our website and checking the consent box, you explicitly agree to receive marketing communications from Automation Studios via SMS text messages, email, and AI-powered voice calls. You may opt out at any time by replying STOP to text messages, clicking unsubscribe in emails, or contacting us directly. Message and data rates may apply for SMS communications.

5. Payment and Billing

Service fees will be outlined in your custom proposal or agreement. Payment terms, including ad spend budgets and management fees, will be specified in your service contract. Late payments may result in service suspension. All fees are non-refundable unless otherwise stated in writing.

6. Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time. We will provide reasonable notice of significant changes when possible. Continued use of our services after modifications constitutes acceptance of the updated terms.

7. Limitation of Liability

Automation Studios shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our total liability shall not exceed the amount paid by you for services in the twelve months preceding any claim.

8. Termination

Either party may terminate services with written notice as specified in the service agreement. Upon termination, you remain responsible for any outstanding payments. We reserve the right to immediately terminate services for violation of these terms.

Privacy Policy

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, business name
  • Technical Data: IP address, browser type, device information, user agent
  • Usage Data: Pages viewed, features used, interaction patterns
  • Communication Data: Chat conversations, voice call recordings, form submissions
  • Marketing Data: Campaign performance metrics, ad engagement data

2. How We Use Your Information

Your information is used to:

  • Provide and improve our AI-powered marketing services
  • Communicate with you about services, updates, and opportunities
  • Process transactions and manage your account
  • Send marketing communications (with your explicit consent)
  • Analyze service performance and user behavior to optimize our offerings
  • Comply with legal obligations and prevent fraud

3. Marketing Communications

When you provide explicit consent via our forms, we will send you marketing messages through:

  • SMS Text Messages: Updates, promotions, and appointment reminders
  • Email: Newsletters, service updates, and marketing offers
  • AI Voice Calls: Automated calls for demonstrations and follow-ups

You can opt out at any time by replying STOP to texts, clicking unsubscribe in emails, or contacting us. We maintain records of your consent including timestamp and IP address for compliance purposes.

4. Information Sharing

We share your information with:

  • Service Providers: GoHighLevel (CRM), Meta (advertising), OpenAI (AI processing)
  • Legal Requirements: When required by law or to protect our legal rights
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell your personal information to third parties for their marketing purposes.

5. Data Security

We implement industry-standard security measures to protect your information including encryption, secure servers, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. Consent records are retained indefinitely for compliance purposes. You may request deletion of your personal information, subject to legal retention requirements.

7. Your Privacy Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Opt out of marketing communications at any time
  • Object to processing of your information for certain purposes
  • Request a copy of your data in a portable format

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance user experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to Privacy Policy

We may update this privacy policy periodically. Significant changes will be communicated via email or prominent website notice. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about these Terms of Service or our Privacy Policy, or wish to exercise your privacy rights, please contact us:

Email: legal@automationstudios.com

Email: privacy@automationstudios.com

We will respond to your inquiry within 30 days.