Docs/Billing & Rebilling/Usage Tracking

Usage Tracking

Monitor voice minutes, AI tokens, and creative generations.

Overview

Track all usage across your agency and individual sub-accounts. See exactly what you're spending and where.

Tracked Metrics

We track usage for:

  • Voice minutes (inbound and outbound)
  • LLM tokens (by model)
  • Image generations
  • Video generations
  • Audio generations
  • Avatar video minutes

Viewing Usage

Access usage data in:

  • Dashboard overview widget
  • Billing > Usage Tracking page
  • Individual sub-account pages
  • Downloadable CSV reports

Usage Alerts

Set up alerts to monitor spending:

  • Daily/weekly/monthly usage summaries
  • Threshold alerts when usage exceeds limits
  • Per-client usage notifications