Docs/Communication/Client Messages

Client Messages

Manage all client conversations in one inbox.

Overview

Client Messages is your unified inbox for all client communications. See messages from chat widgets, SMS, and other channels in one place.

Features

The inbox includes:

  • Unified view of all client conversations
  • Filter by status (active, pending, resolved)
  • Assign conversations to team members
  • Internal notes and tags
  • Quick replies and templates
  • Client contact details sidebar