Docs/Troubleshooting/Contact Support

Contact Support

Get help from our support team.

Support Options

Reach our team through:

  • In-app support chat (fastest response)
  • Email: support@automationstudios.ai
  • Book a support call for complex issues
  • Community Discord for peer help

Before Contacting Support

Help us help you faster:

  • Check this documentation first
  • Note any error messages
  • Identify which sub-account is affected
  • Have your agent/campaign details ready
  • Try the common fixes above

Response Times

Expected response times:

  • Chat: Usually within 1 hour during business hours
  • Email: Within 24 hours
  • Critical issues: Escalated immediately